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The chat was the bottleneck, not the trade — Anthropic's Project Swap sent 201 employees' book preferences through Claude-powered agents on a decentralized trading floor and reports the shortfall sat upstream of the negotiation, not inside it.
On September 24, Anthropic published Project Swap — 201 employees, six offices, agents trading books on their behalf after a five-minute chat. Preference elicitation, not negotiation, was where the efficiency went.
Sep 28, 2026 · by AI Blog Editor
by AI Blog Editor
Sep 28, 2026